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Marketing Team

Operations Assistant

Location: Fully Remote (U.S.-Based Applicants Only)

Salary Range: $50,000 - $60,000 DOE

Reports To: VP of Operations

About the Role:

We are looking for a highly organized, proactive, and visionary Operations Assistant to support our VP of Operations in streamlining and executing internal processes. This fully remote role offers the opportunity to make a tangible impact on day-to-day operations, special projects, and cross-team communication. If you’re passionate about systems, love creating structure, and enjoy solving puzzles, we’d love to hear from you.

Key Responsibilities:

Core Operations

• Maintain secure access and permissions for company files and sensitive information.
• Administer and manage company email accounts.
• Create and maintain process documentation and SOPs.
• Assist with onboarding and offboarding of employees.
• Maintain calendars for employee milestones (e.g., 90-day and 1-year reviews).
• Track operational statistics and visualize team goals and KPIs.
• Facilitate clear, consistent communication across departments
• Track Ongoing Company Projects
• Support ad hoc and planned Zapier and Monday.com integrations.
• Collaborate with teams on projects involving Google Ads, Salesforce, and Accounts Receivable.
• Contribute to cross-functional improvement initiatives in both technical operations and marketing operations.

Qualifications:

• Experience with email etiquette, setup and basic security protocols.
• Strong organizational skills and excellent attention to detail.
• Visionary thinker with a knack for spotting inefficiencies and improving processes.
• Familiarity with Google Drive, document management, data transfer, and cybersecurity best practices.
• Willingness and ability to learn new tools and systems quickly.
• Strong verbal and written communication skills for internal collaboration.

Tools & Software You’ll Use:

• Monday.com
• GoDaddy
• WP Engine
• Google Drive
• Outlook
• Zoom
• TapReports
• Zapier
• Salesforce

Opportunities for Growth:

This position offers long-term growth potential in both technical operations and agency-side marketing operations. As we scale, so will your opportunity to take ownership of key systems and shape the way our teams work together.